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“Facilitating high fulfillment rates and quick deliveries, Kiko has unlocked the potential for thousands of neighborhood Kirana stores to thrive in the digital economy,” T Koshy, MD and CEO, ONDC, said.” A key accomplishment achieved by Kiko Live is enabling high fulfillment rates by the retailers, with sellers achieving 99% order fill rates to date, it said. These efforts have led to order cancellation rates of less than 1% and repeat buying rates that are now crossing 30% of all orders.

We are delighted to witness Kiko’s remarkable growth on ONDC. We strive to create a transparent ecommerce ecosystem with equal opportunities for all and Kiko’s success adds to the vibrancy and success of our Network,” said ONDC MD and CEO T Koshy

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