This document outlines the terms and conditions that govern your access to the Kiko Live platform. By registering, signing up, or accessing the Kiko Live platform, you agree to the terms outlined herein.
This agreement constitutes a legally binding agreement between you (“Seller”, “Licensee”, “User”) and Kiko Live, a platform providing visibility to sellers within the ONDC network (“we”, “us”, “Kiko Live”).
- Kiko Live Platform
The Kiko Live platform, including the associated website, mobile site, and mobile applications, provides visibility to sellers and facilitates their access to the ONDC buyer network. Kiko Live is a platform that allows sellers to list their products and interact with potential buyers but does not assume any liability or responsibility for transactions, including product quality, fulfillment, or payment, made through the ONDC network.
Kiko Live does not hold or manage any product inventory, nor does it assume any responsibility for the execution, fulfillment, or performance of transactions made between buyers and sellers. Kiko Live does not engage in the sale or delivery of any goods or services listed by the seller.
- Transactions and Buyer-Seller Agreement
Kiko Live is not a party to any transaction between the buyer and the seller. All terms related to the sale, including but not limited to product price, shipping, delivery, warranties, and after-sales services, are agreed upon exclusively between the buyer and the seller.
Kiko Live is not responsible for the performance of any transaction, nor does it make any guarantees regarding the product specifics, legal title, or quality of goods and services listed on the platform. Kiko Live also does not mediate disputes between buyers and sellers.
- Liability
Limitation of Liability: Kiko Live does not assume any liability for purchases made through the ONDC infrastructure. The responsibility for fulfilling all orders and ensuring compliance with applicable laws, including product delivery and customer satisfaction, rests solely with the seller. Kiko Live will not be held accountable for issues related to transactions, including but not limited to payment disputes, delivery failures, or product non-conformities.
Kiko Live’s role is limited to offering visibility and providing access to the ONDC network, without any involvement in the commercial transactions between buyers and sellers.
- Seller Responsibilities
The seller acknowledges and agrees to the following:
- Product Listings: Sellers are responsible for ensuring that all product listings are accurate, complete, and comply with applicable laws.
- Transaction Fulfillment: Sellers are solely responsible for fulfilling the orders they receive, including shipping, delivery, and product quality.
- Liability for Goods: Sellers bear full responsibility for any legal claims, including warranty, compliance, and product quality, and indemnify Kiko Live against any claims arising from their listings or transactions.
- ONDC Compliance: As a participant within the ONDC network, sellers are required to comply with ONDC’s protocols and directives, including product catalog requirements and order fulfillment standards.
- No Warranty or Endorsement
Kiko Live does not make any representations or warranties regarding the accuracy or quality of the products listed on the platform or their compliance with applicable laws. Kiko Live does not endorse any seller or product, and any warranties or claims are solely the responsibility of the seller.
- Indemnity
The seller agrees to indemnify and hold Kiko Live harmless from any and all losses, liabilities, damages, costs, and expenses arising from or related to their use of the platform, including claims arising out of the sale of products or services listed on Kiko Live.
- Modifications to Terms
Kiko Live reserves the right to modify or update these Terms & Conditions at any time. Changes will be communicated to the seller via email or platform notifications, and continued use of the platform will be deemed acceptance of the modified terms.
- Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of the Kiko Live platform shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
- Force Majeure
Neither party shall be liable for any failure or delay in fulfilling obligations under this agreement if caused by events beyond their reasonable control, including but not limited to natural disasters, acts of war, or government regulations.